Dedicated Internet Access (DIA)
Business Internet for Offices in Japan

Best Business Internet for office in Japan

When you open or relocate your office in Japan, securing a good Internet connection is one thing you need to consider. There are so many Internet providers you can choose from, but if you are looking for an Internet connection that is stable, easy to install and use, and that can provide you with English support from the beginning to the end, PacketFabric Business Internet could be the ideal solution.

Securing stable Internet connection at the office is key to business operation.

PacketFabric Business Internet for offices

Dedicated Internet Access (DIA) for your office

PacketFabric Business Internet will be delivered to your office anywhere in Japan through dedicated Ethernet access lines, providing stable and secure connections. We also offer Dedicated Internet Access (DIA), ensuring guaranteed bandwidth and symmetric upload/download speeds. This is useful for global companies which require the same configuration to their headquarters and other global locations.

It also means you won’t need to rely on the common "Hikari" broadband, which can be challenging for foreign companies due to local specifications and equipment requirements.

Shadow Service (Redundant Internet Circuit)

If you want to ensure uninterrupted Internet connectivity, we also offer Shadow Service, a redundant Internet circuit option. This service delivers both an active primary and shadow Internet circuit (backup circuit). In case of any trouble or failure on the primary circuit, your traffic will automatically switch to the shadow circuit and sustain Internet connectivity for your office.

Flexible Bandwidth options for your office

PacketFabric Business Internet provides guaranteed Internet bandwidth between the range of 3 Mbps and 10 Gbps. If you purchase a 100 Mbps service, you will always receive 100 Mbps for both upload and download regardless of the time or date. You can upgrade the bandwidth to fit with your needs anytime.

You can also start with a shared bandwidth-type service (called “best effort”) where the bandwidth is not guaranteed, but the cost is low.

24/7 Technical Support in English and Japanese

Our technical support team offers 24/7 support, providing proactive and efficient assistance and troubleshooting in both English and Japanese. Whether based in Japan or Internationally, any team member can contact us at any time for immediate support.

High-speed Internet connection

Global companies in Finance, IT, and Tech industries trust PacketFabric for fast and reliable Internet connections.

PacketFabric Business Internet provides reliable high-speed IP services for stable, consistent Internet connectivity. Your Internet connection is backed by our original Route Optimization technology, which enhances the default Internet routing protocol, BGP (Border Gateway Protocol). This technology evaluates more performance factors than BGP alone, ensuring your traffic is routed optimally to meet the needs of global businesses.

Backed by MIRO Technology (AS17675/AS24295)

Our Managed Internet Route Optimizer (MIRO) analyzes path characteristics like latency, packet loss, and route stability to select the optimal route to any destination. This ensures low latency, high availability, and enhanced application performance.

Steps to Service Implementation

At PacketFabric, we guide you through a smooth service setup using the following steps. Each step is customizable to fit your needs, and we work closely with you to provide the best solution.

★Inquiry: Reach out to us with your requirements.

★Consultation: Our sales and customer solutions architect team find the best solution based on your needs.

★Order Placement: Confirm your service order.

★Setup and Installation : A dedicated engineer coordinates service delivery.

★Operational Start : Service goes live, with 24/365 support.

Why PacketFabric?

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  Trust and Experience

  Operating in Japan since 2001 with deep knowledge of the market.

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  Network Performance

  Advanced MIRO technology for optimized performance
   

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  Customization

  Tailored solutions including bandwidth scaling, IP addresses and custom configurations. (Single and dual circuit)

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  24/7 support

  English/ Japanese by expert technical support engineers.

Our Access Points

Our access points are located in Equinix TY2, TY3, OS1, Colt TDC1, and NTT East Komagome. You can contact us whenever you need an Internet connection or cross-connection at these locations. We can also provide you with data center racks on your needs.

Internet Breakouts in Japan

For specific communications that may present bottlenecks (such as access to cloud services like Microsoft Office365 or web video conferencing), the Internet gateway at the center site is unused, and each site can directly connect to the Internet by Local Internet Breakout configuration.

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Case study

How Kabu.com Securities solved Internet speed problems using PacketFabric’s Network Bandwidth Guarantee Service.

Prior to adopting PacketFabric's Internet connectivity service, Kabu.com Securities had concerns with their office Internet speed. The connection was a best effort, single line and there was no system in place to mitigate or avoid congestion and downtime in the network.

To solve these issues, Kabu.com Securities decided to utilize PacketFabric’s in-house technology, "Intelligent Routing," which automatically chooses the most efficient routing path from a number of top-tier ISPs.

The best thing to come about was the peace of mind that came from a stable Internet environment. In the past, latency went up during times of high usage such as at the beginning or end of the workday, but since switching to PacketFabric, latency dropped to 1/20th of previous levels and the problem of Internet quality was solved.

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