Resilient Internet Ready for Airports
– No Downtime, No Delays!

Meeting High Demands with High-Performance Internet Connectivity

Airports are not just gateways to other cities or countries supporting our society at large, they also play a critical role in disaster relief efforts and the transportation of emergency supplies.

The Digitalization of Airport Operations and the Challenges They Face

Every day, tens of thousands of data transactions take place at airports which heavily rely on the Internet. Real-time flight data, ticket sales, baggage handling, payment processing, passenger services, and security—nearly every aspect of airport operations depends on a stable and reliable Internet connection.

Therefore, network disruptions can lead to severe operational setbacks, causing delays, financial losses, and passenger dissatisfaction.

Problems Caused by Unstable Internet Connectivity

Unstable Internet connections can result in numerous issues:

1. Failures on Baggage Check-In & Tracking Systems

Real-time data transmission is essential for baggage management. Any network disruption can delay operations, misplace baggage, and impact passenger satisfaction.

2. Downtime on Ticketing & Payment Systems

Unstable connections can interrupt digital payments and information retrieval, leading to frustrated passengers and lost revenue.

3. Connectivity Issues in Airport Lounges

VIP passengers expect seamless Internet access. Slow or unreliable Wi-Fi in premium lounges can negatively impact customer experience and lead to service complaints.

These issues often stem from shared or insufficient bandwidth (best-effort connections), as well as a lack of redundancy or backup systems. To mitigate these risks, working with a trusted Internet provider is essential.

Choosing the Right Internet Provider for Airport Operations

Due to restricted access and the critical nature of airport operations, only a limited number of providers can install Internet infrastructure on-site.

While many providers avoid such projects due to technical challenges, we at PacketFabric leverage our expertise and partnerships with multiple carriers to deliver reliable, high-performance connectivity tailored to airport needs.

Why Choose PacketFabric?

1. Proven Track Record in Airports

We have successfully deployed Internet solutions in multiple airports, navigating complex security regulations and logistical challenges.

2. Simplified Carrier Selection

We collaborate with multiple access network carriers to offer the most secure and reliable Internet connections. We also provide redundant connectivity options to minimize risks.

3. Cost-Effective Redundant Internet Solutions

If you want to ensure uninterrupted Internet connectivity, we also offer Shadow Service, a redundant Internet circuit option. This service delivers both a main and shadow Internet circuit (backup circuit) that share the same public IP address block for the LAN. In case of any trouble or failure on the main circuit, we automatically route traffic from the Internet to the shadow circuit instead and help sustain Internet connectivity for your business.

4. Optimized Internet Performance

Our Managed Internet Route Optimizer (MIRO) technology directs your Internet traffic to a path with low latency and minimal packet loss for any destination, delivering a stable and high-quality Internet connection

5. 24/7 Bilingual Support (Japanese & English)

With over 20 years of experience, our Network Operations Center (NOC) provides 24/7 support in both English and Japanese for inquiries and troubleshooting. Our bilingual support is trusted by multinational IT teams, foreign-affiliated companies, and organizations with overseas IT departments.

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Need Reliable Internet at Airports?

PacketFabric is your trusted partner for high-performance Internet solutions within airport premises and related facilities. Contact us for inquiries, custom solutions, and pricings.

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